FaultChart

Samsung Dryer HC2 error code

Samsung dryer · HC2
Heating or temperature
Gas ignition error — the burner did not light, or the flame sensor did not confirm it. Samsung treats this one as a service call, not a home fix.
Samsung dryer · HC2 — where the fault sitscontrol boarddispenserinletdoor / latchdrumheat / airmotorpump / drainThe maker treats this area as a service callGas ignition error — the burner did not light, or the flame sensor did not confirm it.
What it meansGas ignition error — the burner did not light, or the flame sensor did not confirm it.
Fault familyOften restricted airflow rather than a failed heater — check the cheap thing first.Heating or temperature
Same fault, other codes on this brandthis brand shows only one code for it
Step 1Power off for two to three minutes, power on, restart the cycle.
Service call?Yes — the maker says so

Notes

  • HC2 on a Samsung dryer means: Gas ignition error — the burner did not light, or the flame sensor did not confirm it.
  • Samsung uses a single code for this fault across its dryer range, so anything you find under HC2 applies.
  • This fault family has no published equivalent on the other brands listed here yet.
  • Samsung classifies this as a service call. That is not a disclaimer — for this family it means opening the machine puts you next to something that is either live, pressurised or holding water.
  • Clearing the code is not fixing it. Every one of these machines will show the code again on the next cycle if the underlying condition is still there. A code that clears and stays away means the fix worked; a code that clears and comes back means it did not.

What the code means

Samsung dryer, code HC2 — Gas ignition error — the burner did not light, or the flame sensor did not confirm it.

Fault family: Heating or temperature.

The same fault under other names

Where Code
This brand, other model years
Other brands

Manufacturers document only their own codes, so nobody publishes that second row. It matters more than it looks: a household usually owns two brands over time, and a repair thread that solves your problem is often written about the other one.

Work the checks in order

The steps below are ordered so the free ones come first. That is also the order in which the causes actually occur — the cheap check is cheap because it is the common cause, not despite it.

Start with: Power off for two to three minutes, power on, restart the cycle.

Clearing the code is not the fix

Every machine here will show the code again on the next cycle if the condition that caused it is still present. Two outcomes are worth telling apart:

  • the code clears and stays away — the fix worked
  • the code clears and returns — it did not, and the next cycle costs you the same diagnosis again

Cutting power for a minute clears the display on nearly all of these. It does not tell you anything about the fault.

When to stop and call someone

A code is a service call when the next step would put you next to something live, pressurised, or holding water above the door line — or when the maker itself says so, which is noted on this page where it applies.

Everything else on this list is a filter, a hose, a latch or a load. Those are worth twenty minutes before anyone charges a call-out fee.

Nearby sizes

Read more